Company Name: PLN Financial Limited T/A Aotearoa Finance Connect
Name: Neeraj Upneja
FSP Number: FSP1005017
Phone Number: 02041155070
Email: neeraj@aotearoafinanceconnect.co.nz
Address: 184A Rathgar Road, Henderson, Auckland-0610
PLN Financial Services Limited T/A Aotearoa Finance Connect (FSP1011278) is a financial advice provider and holds a Financial Advice Provider license (FAP) issued by the New Zealand Financial Markets Authority.
| ANZ | ASB | Westpac | BNZ |
| The Cooperative Bank | TSB | MTF Finance | Unity |
| Kiwibank | SBS | AIA Go Home Loan | Avanti Finance |
| Pallas Capital | Pepper Money | Prospa | Southern Cross Partners |
| Basecorp | Bluestone NZ | BNZ | CFML |
| GEM By Latitude | General Finance | Heartland Bank | Liberty Financial |
| Cressida Capital | DBR | First Mortgage Trust | Funding Partners |
| UDC Finance | Finance Now |
you, we will help you to obtain an approval
Add : UDC Finance, Finance Now
We do not provide advice in respect of the following products:
Investment products (e.g., shares, bonds, managed funds, etc.) and KiwiSaver products; and
Estate planning (such as Wills, Enduring Powers of Attorney, and trusts of any description); and
General Insurance products; and
Personal Risk Insurance products, these enquiries are referred to a suitably qualified third party.
On settlement of a mortgage, we usually receive commission from the applicable product provider. The commission is generally of an upfront nature but may also include a trail commission. We also receive a fixed rate roll over fee from some product providers if we assist in refixing your loan.
We will always do right by you and act in your best interest:
We will always recommend the best product for your purpose regardless of the type and amount of commission we will receive.
We will ensure the amount of any loan is in accordance with your identified needs.
We will provide you with the below table showing commission rates and types by product provider and the commission we receive on loans is calculated as a percentage of the loan.
| Lender | Upfront% | Trail% | Refix ($) |
|---|---|---|---|
| ANZ | 0.85% | 0.00% | $200 |
| Westpac | 0.90% | 0.00% | 0 |
| BNZ | 0.55% | 0.15% | 0 |
| ASB | 0.85% | 0.00% | $150 |
| Kiwibank | 0.55% | 0.15% | $150 |
| ASAP Finance Limited | 0.80% | 0.00% | 0 |
| Avanti Finance | 0.80% | 0.00% | 0 |
| Cressida | 1% | 0.00% | 0 |
| DBR | 1% | 0.00% | 0 |
| First Mortgage Trust | 1% | 0.00% | 0 |
| Heartland Bank | $500.00 (inc GST) | 0.25% | 0 |
| Liberty Finance | 0.60% | 0.15% | 0 |
| Unity | 0.50% | 0.00% | 0 |
| Pepper Money | 0.60% | 0.15% | 0 |
| Resimac | 0.60%-0.80% | 0.15% | 0 |
| SBS Bank | 0.85% | 0.00% | $150 |
| Select Home Loan | 0.60% | 0.15% | 0 |
| Southern Cross | 1% | 0.00% | 0 |
| AIA Go home loans | 0.60% | 0.20% | 0 |
| The Co-operative Bank | 0.70% | 0.00% | $150.00 |
| TSB | 0.85% | 0.00% | $150.00 |
| Basecorp Finance | 0.85% | 0.00% | 0 |
| ZIP Business | 1% | 0.00% | 0 |
| CFML | 1% | 0.00% | 0 |
When providing financial advice, we must:
These duties are required under the Financial Markets Conduct Act 2013 and the Code of Professional Conduct for Financial Advice Services.
Generally we don’t charge you any fee for the advice and transactional solutions that we provide to you. This is possible because, on settlement of a (mortgage or issuance of risk insurance policy), we usually receive commission from the applicable product provider as described above. There are two exceptions to this general position which are explained below.
We may charge you a one-off fee in the following situations:
(a) No commission: If you request that we provide services in relation to a product or service and we do not receive a commission. Any such fee would be agreed and authorised by you in writing before we complete the services, and would be based on an estimate of the time spent providing the advice.
This may arise in the rare event that you request that we provide Services in relation to either a product that is offered by a provider that we do not hold an accreditation with, or a product that is outside our usual arrangements with our product providers.
If we have obtain approval for a client and then client decides not to go-ahead with approval. In that case we will be charging a fee of $1500 Plus GST for time we have spent in securing an approval for a client. Above fee is based on our hourly rate of $300p/hr for minimum of 5hrs of work. Fee Payment will be required to be made within 30 days from the invoice date.
(b) Repayment of commission: If a product or service provider requires that we repay commission within 28 months of settlement of your mortgage or issuance of your risk insurance policy. Any such fee would be no more than $3,000 (plus GST if any) . Calculated based on a rate of $250 (Plus GST) per hour of the financial adviser’s time spent providing services to you in connection with the applicable mortgage or insurance. The fee charged will not exceed the amount of commission clawed back from the lender.
Should we need to charge you a fee, you will be invoiced and will be given 30 days to make payment.
If you have a complaint about our service, please contact:
Complaints Manager: Neeraj Upneja
Phone: 020 4115 5070
Email: neeraj@aotearoafinanceconnect.co.nz
If more time is required, we will keep you informed of progress.
If we cannot resolve your complaint, you may contact our independent dispute resolution scheme:
Financial Services Complaints Limited
Phone: 0800347257
Email: info@fscl.org.nz
Website: www.fscl.org.nz
This service is free of charge to you.
This disclosure is available at any time, free of charge.
You may request a printed or electronic copy.
